Struggling with Path of Exile 2’s “unexpected disconnection” error? Learn what causes it and simple steps to fix the issue.
The long-awaited sequel, Path of Exile 2, is finally here, and it’s already smashing records. Over one million players secured early access, and the game currently has more than 400,000 concurrent players on Steam. Meanwhile, Twitch streams are drawing in over a million viewers at the time of writing.
However, not everything is smooth sailing. Many players are encountering a frustrating “An unexpected disconnection occurred” error when trying to log in. With the servers temporarily offline due to last-minute adjustments, here’s what this error means and how you can address it to jump into the action as soon as possible.
What Does the Unexpected Disconnection Error Mean?
This error typically indicates that your game client is unable to connect to Path of Exile 2’s servers. The issue could be related to server status, your internet connection, or mismatched game versions.
Right now, Grinding Gear Games (GGG), the developers of Path of Exile 2, are rolling out improvements to the server database to handle the massive influx of players. This means the servers are temporarily unavailable—but the good news is that this isn’t a sign of overload or instability.
If you’re receiving this error, it’s likely a temporary issue tied to the server rollout. While it can be frustrating, there are steps you can take to troubleshoot the problem, especially if it persists after the servers go live.
How To Fix the Unexpected Disconnection Error in Path of Exile 2
If the error persists even after the servers are officially online, here’s a step-by-step guide to help you resolve the issue:
1. Check Server Status
Visit the official Path of Exile 2 website or social media channels to confirm that the servers are online. If they’re still offline, there’s nothing to fix on your end—just wait for an update from the developers.
2. Ensure Your Internet Connection Is Stable
If the servers are live but you’re still seeing the error, check your own internet connection. Switching from Wi-Fi to a wired connection can often provide a more reliable experience.
3. Restart the Game Client
Close Path of Exile 2 completely and restart it. This ensures your client fetches any new updates and establishes a fresh connection to the servers.
4. Update Your Game
Make sure you’re running the latest version of the game. A mismatch between the server and client versions can cause connection issues. Most platforms should automatically update, but it’s always worth double-checking.
5. Restart Your Router or Modem
Sometimes, refreshing your internet hardware can resolve connection problems. A quick reboot can clear up temporary network issues that might interfere with your connection.
While it’s frustrating to encounter connection errors in a game you’ve been eagerly waiting for, keep in mind that these launch-day hiccups are often short-lived.
With over a million players attempting to log in, GGG is doing everything they can to ensure the servers can handle the demand smoothly.
